‘The exploitation economy is just as unhealthy and dehumanising for the customers as it is for the workers,’ Andrew Callaway, a San Francisco gig-worker, wrote in 2016. ‘You never even have to see the person who is cleaning your house or your clothes. Plenty of people requested that I drop off their food at the door. Customers grow to love apps that make the worker anonymous.’ In this system, the invisible hand of the market can actually bring you a burrito.